FAQs

Products

Are our products safe?

All of our toy products meet the European, American, Australian and New Zealand standard safety of toys according to EN71, ASTM and AS/NZS ISO. All our toys carry the CE marking and are tested to the highest standards.

Where are the products made?

All our products are made in our factory in Indonesia. They have been made with the development of children’s skills and the replenishment of rubberwood forests at its heart. Our manufacturing process – drying of the wood, cutting, and painting is all undertaken at our factory all at the same location. 

We have been awarded the ICTI seal of approval and strive to maintain ethically high standards throughout our organisation.

Shipping, Returns & Exchanges

What are the delivery costs?

Standard Delivery (USPS or UPS)

$1 – $14.99: $12.95
$15 – $49.99: $10.95
$50 – $98.99: $7.95
Orders over $99: Free Shipping

.What is the estimated time of arrival?

Standard Delivery (USPS or UPS): 5-8 business days